Overview
All merchandise sales support The Abby Outdoor Initiative, Inc. 100% of proceeds go directly to our nonprofit programs. All sales are final.
Exchanges
- Size exchanges are allowed. Customers are responsible for shipping costs to return the original item and for shipping the replacement.
- We only replace items that are damaged, defective, or the wrong size.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We may offer a replacement or refund at our discretion.
Non-Returnable Items
All other merchandise is final sale unless damaged, defective, or a size exchange. This includes:
- Crafts and handmade items
- Stickers
- Custom items or limited editions
Shipping Returns
If approved for a replacement or refund, we will provide instructions for returning the item. Customers are responsible for shipping costs unless the item was damaged in transit.
Need Help?
Contact us for questions about merchandise, exchanges, or damaged items.